We believe in happy customers and as such we deal with over 90% of support requests the same day and as we use the same software system every day, we are able to identify and resolve issues fast which lets you get on with your work. In additional to our standard Support, we do offer optional priority service level agreement plans which provides increased access to support and services dependent on the SLA package chosen. So you can choose the level of support that best suits your businesses requirements and budgets, safe in the knowledge that the Opto support team are committed to offering the best possible service to all our customers all of the time.
